Privacy Policy
Our Commitment to Your Privacy and Security
At Motorsport Mayhem, protecting your privacy and safeguarding your personal information is a top priority. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website or purchase auto parts and motorcycle parts from us.
Except where otherwise stated, this policy applies to all information collected online through our website. We encourage you to review this policy carefully and contact us with any questions.
Information We Collect
1. Essential Information
When you browse our store, we automatically collect certain technical details about your device and visit, including:
- IP address
- Timestamps
- Pages or products viewed
- Login indicators
- Shopping cart activity
We use this information to:
- Keep you logged in without repeated authentication
- Maintain fast and reliable website performance
- Allow smooth navigation between pages
- Remember items placed in your cart
- Ensure secure processing of your data
This information is collected through first‑party cookies, which are small text files stored in your browser. Without cookies, we cannot provide the seamless shopping experience you expect.
2. Order Information
When you make a purchase, we collect personal information necessary to process and ship your order, including:
- First and last name
- Email address
- Billing and shipping address
We use this information to:
- Process payments
- Ship your order
- Communicate updates about your purchase
We may request additional verification before accepting an order and reserve the right to refuse any order for valid reasons.
3. Account Information
You may choose to create an account for faster checkout. When you register:
- You must consent to this Privacy Policy
- Your information is securely stored for future purchases
- You may withdraw consent and request account deletion at any time
To delete your account, contact us using the information at the bottom of this page.
4. Partial Purchases (Abandoned Cart)
If you begin checkout but do not complete your purchase, you may provide partial information such as your email address. We may send a reminder email about your unfinished order. You may opt out at any time, and we will immediately stop sending these notifications.
5. Product Reviews
After completing a purchase, we may send an email inviting you to review the product. Your feedback helps other customers make informed decisions. You may also receive a Google survey regarding your shopping experience.
6. Personalization Data
We collect certain visit‑specific information to personalize your experience, such as:
- Pages or products viewed
- Referral source (e.g., advertisement or direct link)
- Visit timestamps
This helps us understand your interests and send relevant communications. These insights are collected through cookies and optional tracking beacons, which you may block.
7. Email Marketing
By entering your email on our website, you opt in to receive promotional emails, including:
- Discounts
- Product recommendations
- Installation tips
- Updates related to your order history
Our third‑party email provider may collect additional technical information such as:
- IP address
- Browser type
- Operating system
- Server location
- Email open times
- Interaction with email content
You may unsubscribe at any time using the link at the bottom of every email.
For EU visitors, we request explicit permission before sending marketing communications.
8. Remarketing & Advertising
We participate in remarketing campaigns to show relevant ads to visitors who previously interacted with Motorsport Mayhem.
Third‑party vendors use first‑party and third‑party cookies to:
- Display targeted ads
- Optimize ad delivery
- Understand past interactions with our website
We do not run ads that collect sensitive information such as email addresses, phone numbers, or payment details.
How We Process Your Information
Store Platform
Our store is powered by BigCommerce, a U.S.‑based platform that participates in the EU‑US Privacy Shield Framework and maintains strong data protection standards.
Payment Processing
We use accredited, PCI‑DSS compliant payment processors such as:
- Braintree Payments
- PayPal
These providers securely handle your credit card information.
Third‑Party Services
We may evaluate additional third‑party tools to improve your shopping experience. All partners are selected for their security and reliability.
Your Rights Over Your Data
If you are a U.S. customer and we sell products in your state, you may request the following at any time:
- Access to your data
- Corrections
- Deletion (Erasure)
- Data portability
- Objection to certain processing
If you cannot manage these options through your account or do not have an account, contact us using the details below.
Data Retention
We retain your information for as long as your account remains active. Certain data may be stored longer to comply with:
- Fraud prevention requirements
- Tax regulations
- Legal obligations
Legal Compliance
We may disclose personal information when required by law, including:
- Court orders
- Subpoenas
- Law enforcement investigations
We fully cooperate with authorities to address unlawful activity and protect our customers.
Contacting Motorsport Mayhem
If you have questions about this Privacy Policy or how your information is handled, please contact us at:
Motorsport Mayhem
32 New Castle Ln
Laguna Niguel, CA 92677
Email: info@motorsportmayhem.com