FAQ
Motorsport Mayhem FAQ
Where We Ship
Motorsport Mayhem currently ships within the United States only. We do not ship to Alaska and Hawaii at this time.
Shipping Time
Orders typically arrive within 2–5 business days.
Order Tracking
Once your order has shipped, you will receive an email within 1–2 days containing:
- Your tracking number
- A direct link to track your shipment
Changing Your Shipping Address
If you need to update your shipping address, contact us within 24 hours of placing your order at: info@motorsportmayhem.com
Order Cut‑Off Time
Orders placed Monday–Friday before 12 PM CST ship out the same day. Orders placed after the cut‑off ship the next business day.
Missing Parts
If your order is missing hardware or components, submit a request through our Contact Us page so we can arrange a replacement.
Damaged Orders
If your package arrives damaged or appears opened:
- Do not accept the package. Inform the driver you are refusing it due to damage.
- If the package was left without your presence, you must contact the shipping carrier directly.
- You must notify us within 24 hours of receiving a damaged item.
- We cannot accept responsibility for damage claims submitted after 24 hours.
Returns Policy
Return Window
We offer a 30‑day return policy. All parts must be returned within 30 days of purchase with a valid RMA number. Returns requested after 30 days will not be accepted — no exceptions.
How to Request a Return (RMA)
1. Submit a request through our Contact Form.
2. Include the issue and reason for return.
3. Once approved, we will issue an RMA number and provide return instructions.
Free Return Shipping
All approved returns include free return shipping. A prepaid return label will be provided once your RMA is issued.
Restocking Fees
We do not charge restocking fees.
Return Conditions
To qualify for a return:
- Items must be in original condition
- Unused, unworn, and with all original tags
- In original packaging
- Must include all parts and hardware originally supplied
- Items must be uninstalled.
Non‑returnable items include:
- Products showing signs of use
- Items not in original condition
- Items damaged or missing parts for reasons not caused by us
How to Get Your Return Label
Once your return is approved, you will receive a downloadable, printable return shipping label via email.
Motorsport Mayhem
32 New Castle Ln
Laguna Niguel, CA 92677
Email: info@motorsportmayhem.com